The 8 Best Feedback Tools for Freelancers to Get 5* Reviews
The internet is filled with reviews for everything from hotels to dentists to life coaches. And the key to a successful freelance business is to know what your previous or current clients think of your service and show potential clients that you are trustworthy. Getting client feedback can be difficult and time-consuming.
Fortunately, several feedback tools can help automate the process of getting client feedback and reviews. Here are some of the best client review tools to help you find reviews, track responses, and gather data.
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GatherUp
GatherUp is a review platform that encourages clients to review your freelance service and uses that to promote your business in an SEO friendly manner.
One of the best features of the review platform GatherUp is that it sends automatic requests and reminders for your clients to review your service. Making it easy for you to keep track of client feedback and helps ensure that you get as many reviews as possible.
The review tool also monitors other popular review sites so you can stay updated on any third-party reviews about your business.
Once you have these reviews, you can automatically share them and your direct reviews onto social media platforms like LinkedIn, Twitter, and Facebook. These positive reviews show your potential clients that you are credible and trustworthy.
Trustpilot
Trustpilot is a feedback tool that contains a database of reviews for businesses across the world. This makes it easy for you to get feedback about your business from clients who have used your service.
Freelancers starting out are especially encouraged to use Trustpilot. And because referrals won’t drive business initially, potential clients will likely turn to Google to find reviews about your business. That’s why it’s so important to make sure that your Trustpilot profile is up-to-date and full of positive reviews, even if it’s just a couple.
Having a positive presence on Trustpilot can help increase your business and convert more prospects into leads, and leads into clients.
ReviewTrackers
With their wide range of features, it’s easy to see why reviewtrackers is one of the best feedback tools for freelancers out there.
reviewtrackers offers a suite of tools that can help you collect client feedback, including reputation management, automated review processes, widgets to display reviews on your business website.
One downside is that pricing is not available until you request a demo.
Typeform
In essence, Typeform is a form creation tool that allows you to gather key data about your clients quickly. You can use Typeform to track responses, form submissions, and collect demographic information and interests about your clients. This data can be beneficial for your business in the long run.
You can also use Typeform to create review surveys, helping you get client feedback or even testimonials about your services from your clients.
Endorsal
Endorsal is a powerful feedback tool that can help you get more reviews and grow your business. With its easy-to-use interface, you can quickly gather feedback from your clients by automating the process. You can also show the newly obtained reviews as social proof on your website.
If you’re looking for a feedback tool that offers a wide range of features, then you should consider Endorsal. They offer a 14-day trial, after which you can choose between a starter plan and a professional paid plan.
NiceJob
NiceJob helps you collect client feedback on your website. It allows you to see what people are saying about your service, and it can be customized to fit your business’s specific needs. As a result, it helps you stay up-to-date with what your clients think of your service.
Pricing for NiceJob is dependent on how many clients you have. So naturally, the more clients you have, the more you’ll pay. However, there are many features included in the service, regardless of your pricing plan. These features include Google and Facebook reviews, SMS review invites, automated review processes, amongst others.
Birdeye
Birdeye is a great tool for gathering client feedback. The best part about it is that it provides a dashboard to analyze responses. You can see the number of people who have responded, what they said, and how long they took to respond. It also provides you with important information like the average score, which helps help you determine whether your product or service is worth investing in.
Another feature that makes this feedback tool stand out is its ability to provide analytics on reviews from within the platform. This lets you know where your reviews are coming from and how many people are viewing them.
When reviewing your business, you can also use this feature to track your clients’ keywords. So if there’s one thing you should make sure to do with this review tool, make sure you set up tracking analytics to know where those precious reviews are coming from.
You must provide contact information to see the pricing. We don’t like this tactic, as it’s likely that not everyone will be willing to provide their contact details before getting information about pricing.
Grade Us
Grade.us is a reputation management software that helps you get more online reviews. It’s an excellent tool for small businesses that want to improve their online reputation. With Grade.us, you can quickly gather feedback from your clients and track responses. You can also see what people are saying about your service and use this data to improve your business.
Some of the key features of Grade.us include email review requests, SMS requests, a Whitelabel, review streams and numerous integrations.
Pricing for Grade.us is per seat, so you can get started with a small team and grow your account as you get more reviews. You’ll also receive a free trial, so you can test out the software before you buy.
